Lettings Advisor (Birmingham) | Home Made

Are you driven by results, energised by meeting new people and enjoy being trusted to work independently? Then this role is for you!

Our field sales team members benefit from being part of a company that is focused on creating a high-performance environment and celebrating success together.

This is an ideal opportunity to accelerate your development within a rapidly growing property technology start-up. As we are still growing in the North of England, this role is a remote role, with quarterly trips to London to reconnect with the team in person. If you are a self starter and someone who thrives with independent working, then this role is the one for you!

Salary: OTE £40,000+

Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand

Location:  The role involves daily travel across Birmingham using public transport (no driving license required).

You have my attention... tell me more about Home Made!

Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!

To explore more about what we do, click here.

Role responsibilities:

The Lettings Advisor will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties.

Your responsibilities would include:

• Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis - travelling across Leeds and Liverpool
• Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience
• Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle.
• Diligently and comprehensively record data for client reporting
• In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in.
• Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes
• Head down to our London office on a quarterly basis to connect with the wider team for training and team events.
• Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high!

About You:

• You enjoy the world of sales and embrace a customer-first mentality
  
• Strong communication skills, professional and personable
• A self-starter who is driven to succeed and loves hitting targets
  
• You’re a quick thinker and capable of assessing a customer’s needs
  
• Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively

Benefits of working with us:

• Enjoy 24 days of annual leave plus your birthday off!
• Dive into employee perks, including store discounts and more.
• Participate in yearly Half Day Charity Day and engaging office social events.
• Office Social Events (Summer and Winter Parties)
• Culture Club: Running Club, ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Meditation Sessions, Mental Health Champions, CSR opportunities.
• Elevate your skills through our Learning and Development Programme.

We are an equal opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com