Graduate Lettings Account Manager (BTR)
Graduate Lettings Account Manager (BTR) | Home Made
Are you a recent grad ready to jumpstart your career in real estate? Passionate about data and turning insights into strategies that drive real impact? If you're excited about a role that blends tech innovation with a people-first approach, this is your chance to shine!
At Home Made, we're transforming the rental experience with a fresh, tech-driven perspective. Our mission is simple: we're putting people and technology at the heart of everything we do, making renting better for everyone. Join us and be part of a team that's reshaping the future of renting!
Working hours: Monday to Friday 9am-6pm (mix of office and field based)
Office location: London Southwark, 1 day a week work from home post probation (close to Blackfriars, Southwark and Waterloo stations)
Salary: OTE £60K+
Key Responsibilities:
- Serve as the main contact for Build-to-Rent (BtR) clients, guiding them through onboarding and ongoing support.
- Prepare reports that provide insights into client portfolio performance. Analyse data on occupancy, rent, arrears, maintenance and provide recommendations to senior management based on your findings.
- Collaborate with the internal team to identify areas for improvement and implement growth strategies.
- Assist in developing and executing marketing strategies to increase awareness and demand for client properties.
- Provide assistance with project management for key initiatives and special projects, ensuring they are completed on time and successfully. Work with internal teams to address any issues and achieve project goals.
What we look for:
- Must have a Real Estate or Business degree (any related internships or experience is a bonus!)
- Excellent organisational skills and time management
- Problem-solving mindset with sharp analytical thinking
- Proactive in managing clients and building relationships
- Excited to grow and learn in a fast-paced, dynamic environment
Benefits of working with us:
- Annual Leave: 24 days leave + your birthday off!
- Modern, state of the art offices
- Employee Perks: discounts for stores, cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
- Mental Health First Aiders
- On site Gym access, showers (towels & shower gel), and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equal opportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com.
London
Workplace & culture
Working in modern bright offices in the heart of Waterloo, we know how to work hard and have fun along the way! Our culture is important to us, so lots of opportunities to get to know the team through our social events, our constant desire for snacks and our Friday Happy Hour. We also can’t leave out the great opportunities for training and career progression throughout your time at Home Made. We invest a lot of time in finding the right people, so once you join, we’re keen to keep you!
About Home Made
Home Made is the fastest-growing lettings prop-tech in the UK, trusted by over 350,000 landlords and renters, as well as Europe’s largest professional landlords. Utilising our unique tech and high-performance team, we’re radically improving the renting experience for both tenants and landlords,
making renting better, safer, and fairer for all.
Over the past 5 years we have grown to become the largest specialist lettings solution in the Build-to-Rent sector, with clients including Greystar, Grainger, Quintain Living, M&G, Legal & General, Grand City Properties, and Get Living. We are now rapidly expanding in the private and portfolio landlord segment as well as growing our Property Management clients.
We are proud to be listed as one of the UK’s Top-100 start-ups in 2022 by Startups.co.uk and Seedtable, and as one of Europe’s top Proptechs by The Europas.
Graduate Lettings Account Manager (BTR)
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