Graduate Operations Coordinator
Operations Coordinator | Home Made
Looking for a role where you can learn fast, grow quickly, and make a difference? At Home Made, we’re using technology to change the renting experience for the better - and we’re looking for ambitious graduates to join our team.
We’re looking for a Graduate Operations Coordinator to join our Sales Operations team and help us deliver an exceptional experience for landlords and renters alike. You’ll coordinate property viewings, support our Sales Associates, and play a vital role in improving how we operate every day - all while learning the ins and outs of the prop-tech industry.
📍 Location: Southwark, London (office-based, 1 day WFH post probation)
💰 Salary: £26K–£28K (depending on experience)
🕒 Hours: Monday–Friday, 9am–6pm + every other Saturday (day off in lieu)
Role and Opportunities:
Include but not limited to…
- Deliver Excellent Service: Build strong relationships with landlords and tenants to ensure smooth, successful property viewings.
- Coordinate Viewings: Arrange and optimise travel plans for our Sales Associates, helping to increase the number and efficiency of property viewings.
- Communicate with Customers: Keep landlords and renters informed about their appointments and any changes.
- Maintain Data Accuracy: Audit and update our CRM systems to ensure property information and access details are always correct.
- Collaborate with Teams: Work closely with Sales and Operations colleagues to improve processes and create great experiences for our customers.
✨ Why this role is perfect for graduates:
Develop valuable skills in operations, communication, and customer service
Gain exposure to CRM systems and project coordination in a tech-led environment
Work alongside passionate professionals who’ll help you learn and grow
Be part of a mission-driven company making renting better, safer, and fairer for everyone
About You:
You’ll be a great fit if you’re:
A strong communicator, both written and verbal
Organised with excellent attention to detail
A team player who enjoys collaboration and problem-solving
Proactive with good decision-making skills and a positive attitude
Eager to learn and kick-start your career in operations or prop-tech
Home Made Benefits:
- Annual Leave: 24 days leave + your birthday off!
- Modern, state of the art offices
- Employee Perks: discounts for stores, cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Culture Club: ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Mental Health Champions, CSR opportunities
- On site Gym access, showers (towels & shower gel), and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equal opportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com
London
Workplace & culture
Working in modern bright offices in the heart of Waterloo, we know how to work hard and have fun along the way! Our culture is important to us, so lots of opportunities to get to know the team through our social events, our constant desire for snacks and our Friday Happy Hour. We also can’t leave out the great opportunities for training and career progression throughout your time at Home Made. We invest a lot of time in finding the right people, so once you join, we’re keen to keep you!
About Home Made
Home Made is the fastest-growing lettings prop-tech in the UK, trusted by over 350,000 landlords and renters, as well as Europe’s largest professional landlords. Utilising our unique tech and high-performance team, we’re radically improving the renting experience for both tenants and landlords,
making renting better, safer, and fairer for all.
Over the past 5 years we have grown to become the largest specialist lettings solution in the Build-to-Rent sector, with clients including Greystar, Grainger, Quintain Living, M&G, Legal & General, Grand City Properties, and Get Living. We are now rapidly expanding in the private and portfolio landlord segment as well as growing our Property Management clients.
We are proud to be listed as one of the UK’s Top-100 start-ups in 2022 by Startups.co.uk and Seedtable, and as one of Europe’s top Proptechs by The Europas.
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